Trumba Connect Frequently Asked Questions

These are some of the common questions that Trumba Connect Support hears about using using Trumba® Connect. If your question isn't answered here, try these other online resources:

• FAQs about integrating calendar spuds into your website
• Use URL parameters to set calendar views
• Troubleshoot synchronizing with Outlook
• Trumba Help Center Table of Contents
• Product Support Forum, which includes lots of tips and answers to common questions

FAQs

• Can I use international date formats (dd/mm/yy) and 24-hour time format?
• What's a permalink?
• How can I stop receiving email from Trumba Connect?
• How do I create a repeating event that occurs on certain days of the week?
• How do I create a repeating event that happens every other week?
• How can I avoid re-typing event locations that I frequently use?
• How do I delete multiple events?
• What does the Go button do?

Can I use international date formats (dd/mm/yy) and 24-hour time format?

Currently, Trumba Connect supports US date formats only (mm/dd/yy and related formats).

What's a permalink?

On a published calendar, where you see Permalink, you can click the link to get the URL that you would use to link to the current view.

To provide a link on your site or in an email message to the event detail page for a specific event, you:

1. Display the event details, and then click the Permalink link to display the URL in the browser's Address bar.
2. Copy the URL from the Address Bar and paste it into your web page or email message.

Permalinks (permanent links) are most common on blogs and media sites. They're useful in situations in which content on a web page is stored in a content management system, where the content that's displayed on the web page changes frequently. The permalink URL contains information that points to a specific entry or view within the database content. It displays this entry or view regardless of what is currently displayed on your web page. In the case of Trumba Connect, a permalink that represents an event detail view remains valid unless you delete the event from or unpublish the calendar.

Learn more about creating your own URLs to link to specific views.

How do I create a repeating event that occurs on certain days of the week?

To set up this type of repeating event, for example, a class or a meeting that happens three times/week, you can create an event that recurs weekly, and then select the check boxes for the days of the week on which the event occurs.

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How do I create a repeating event that happens every other week?

Click Add Event, and in the Add an Event form, select Weekly every other week, and then select the check boxes for the days and specify the end date.

How can I avoid re-typing event locations that I frequently use?

If you add map links for event locations, you'll be able to choose frequently-used locations from a Recent Map Links list.

In the Event Information form, after you type a location, click Add Map Link to add a link to a map provided by one of 5 Internet map services. When the link is added, Add Map Link changes to Update Map Link and Recent Map Links appears below it. As you add map links to more locations, the Recent Map Links list grows to a maximum of 20 locations. Locations you choose frequently from the list remain toward the top.

Please tell me more about adding map links.

When you create your next new event, you can quickly add a location and map link by choosing the appropriate location from the Recent Map Links list.

How do I delete multiple events?

You can perform actions on multiple events when you view your calendar in List view. When the calendar is in List view, check boxes appear on each event. Select the check box for each event you want to delete, and then click the Delete events link that appears at the top-right area of your calendar.

Additional tips

• You can delete all future instances of a repeating event at one time. For more information, see Add a repeating event.
• The most efficient way to clear all events from a calendar is to delete the calendar and start over. To learn more, see Delete calendars.
• If you want to import multiple events from another calendar program, we suggest that you create a new calendar to use exclusively for importing or synchronizing. If you have any problems with the import or sync, you can delete the calendar you created and start again.

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What does the Go button do?

You use the Go button to display any date in the main calendar view. Enter a date in the box next to the Go button, and then click Go. For a list of accepted date formats, see Display any date.